Stroud practice caters to primary care provision needs of residents of Walsall and surrounding areas.

We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer. 

Our aims are to offer the highest standard of health care and advice to our patients, with the resources available to us.

We have a team approach to patient care and endeavour to monitor the service provided to patients, to ensure that it meets current standards of excellence.

We are dedicated to ensuring that Practice staff and Doctors are trained to the highest level and to provide a stimulating and rewarding environment in which to work.

Dr Gill is the named accountable GP for all patients at Stroud Practice.  However you may continue to see any GP of your choice.

Stroud Practice is an accredited training practice. Hospital doctors who want to enter general practice will spend up to 1 year with us to gain the experience required to become a general practitioner (GP). 

We will let you know if your appointment is with one of our trainee doctors. They may need to discuss your care with a supervising GP and leave the room briefly at the end of the consultation to do so.

The practice also undertakes education and training of other healthcare professionals such as student nurses, medical students, other learner healthcare professionals and work experience. Please let us know if you would prefer not to have a student present during your consultation.

This means that we have a dedicated clinician who has specialist knowledge of service related health conditions and Veteran specific health services. 

If you are a Veteran, please let your GP know to help ensure that you are getting the best possible care.

The Quality and Outcomes Framework (QOF) is a voluntary annual reward and incentive programme for all GP practices in England, detailing practice achievement results. It is not about performance management but resourcing and rewarding good practice. 

https://qof.digital.nhs.uk/search/index.asp

Fingertips is a large public health data collection. The data is organised into themed profiles, showing an overview of indicators for each theme.

https://rb.gy/asld9

NHS Black Country ICB (INTEGRATED CARE BOARD) is responsible for buying and monitoring healthcare services on behalf of all patients in Dudley, Sandwell, Walsall and Wolverhampton. 

NHS Black Country ICB, 

Civic Centre, 

St Peters Square, 

Wolverhampton, 

WV1 1SH  

https://blackcountry.icb.nhs.uk/contac

Stroud Practice is also part of West One Primary Care Network.  You may see or speak to other staff at the practice such as:

Walsall West One PCN is a collaboration of 5 GP surgeries that work together to provide effective and integrated primary care services to the population of West Walsall, particularly those with complex or long-term health conditions.

A primary care network is a group of GP practices that work closely together with other health, social care and voluntary organisations to improve patient services. These can include community services, mental health teams, adult social care services and pharmacies. The PCN supports patients using a more personalised approach, listening to the patient’s concerns and asking what matters to them.

Walsall West One PCN consists of the following practices:

· Kingfisher Darlaston Practice

· New Invention Health Centre

· Darlaston Family Practice

· Darlaston Health Care

· Stroud Practice

PCN Services

Extended Access Evenings & Weekends)

As a PCN, we also offer additional routine appointments, known as Extended Access (EA) appointments with the GP and other healthcare professionals that are outside normal working hours. These appointments are pre-bookable and can be offered as a telephone or face to face appointment. Once booked, you will be informed of the location of your appointment by the reception staff members.

Operating Hours

· Weekdays: 6:30pm – 8/8:30pm

· Saturdays: 9am- 5pm

Booking 

Appointments can be booked via your GP practice reception.

Additional Roles Reimbursement Scheme (ARRS)

To maximise the care that can be provided to the patients, we have various roles that include clinical and non-clinical staff members within our PCN. The following roles include:

Pharmacist offering support with

• Medication requests and queries
• Annual reviews
• Structured medication reviews

Pharmacy Technician offering support with 

• Medication queries

Social Prescriber offering support with 

• Loneliness and isolation
• Health and lifestyle choices
• Mental Health (anxiety, depressions, stress)
• Carer/relative with concerns
• Living with long-term health conditions
• Bereavement and loss
• Housing issues
• Money worries
• Employment support
• Education access
• Living Independently 
• Access to local community

First Contact Physiotherapist offers support with

• Soft tissue injuries, sprains, strains or sports injuries
• Arthritis
• Possible problems with muscles, ligaments, tendons or bone, e.g. tennis elbow, carpel tunnel syndrome
• Spinal pain, including lower back pain, mid-back pain and neck pain
• Post-orthopaedic surgery

First Contact Mental Health Practitioner offers support with

• Anxiety - stress/worry
• depression
• Complex/prolonged grief/bereavement
• Pyschosis - hallucinations/delusions
• Bipolar Disorder/mood swings
• Emotional difficulties
• Emotional trauma

Health and Wellbeing Coach offers health coaching for patients by setting goals to manage their lifestyle including 

• Weight management
• Managing stress
• Anxiety 
• Lifestyle advice to control Diabetes
• Menopause support
• Giving up smoking advice/support
• Sleep issues

Care Co-ordinator

Care Coordinators – Provide personalised support to manage your healthcare needs and signpost to the appropriate healthcare professional. Care Coordinators assist with care planning, organising appointments, prepare for follow up appointments so that individuals stay on track with their long-term condition management. They can also provide support with the NHS app services such as gaining online access to medical records. An online access form can be requested from the reception desk and then once approved by the GP, online access can be given.

GP Assistant

Supports GPs to reduce workload and contribute to smooth running appointments by handling routine administrative tasks

Patient Engagement Events

Our Social prescribing team; care coordinators, health and wellbeing coach and social prescriber also offer patient engagement events that occur once a month. The event can also be known as a ‘coffee morning’ in which patients registered at the surgery will be invited to an informal discussion around a topic that includes a guest speaker. Flyers and posters will be displayed at the surgery of the upcoming event and patients will be invited from the social prescribing team via a telephone call. This is an opportunity for patients to be educated around different health topics and to get to know their social prescribing team within their local area whilst also enjoying refreshments that are provided. Examples of previous patient engagement events are:

· Men’s mental health 

· Social isolation

· Digital exclusion

Contact the Surgery on 01922 423580 to make contact with any of the Primary Care Network