Repeat Prescriptions - How do I get my prescription?
Need to order your repeat prescription?
You can order using any of these ways:
- Online – by using your PATIENT ACCESS or NHS APP.
- In writing - Hand your request to our reception staff. You must include your name, address and date of birth. If you have a nominated or chosen pharmacy your prescription will be sent there.
- By post – Make sure you enclose an envelope with a stamp if you want it posted back to you. If you have a nominated or chosen pharmacy your prescription will be sent there.
- By telephone - requests will only be taken for elderly and housebound patients, call 01922 423580 between 09:00 - 12:00 only. If you have a nominated or chosen pharmacy your prescription will be sent there.
- Via pharmacy - some local pharmacies will accept your request via telephone and forward it to the practice on your behalf. Contact the pharmacy of your choice to check if this service is offered.
- By email - bcicb.stroud.practice...... If you have a nominated or chosen pharmacy your prescription will be sent there.
When can I pick up my prescription?
If you have not nominated or chosen a pharmacy/chemist to get your medicines from, you can pick up your prescription from the surgery at any time during opening hours.
Please allow 48 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please note the following points:
Need a prescription urgently?
- Emergency prescriptions can be asked for by contacting the practice (see our contact page). The staff will tell you when to pick up the prescription
Have you nominated or chosen a pharmacy or chemist to have your prescriptions sent to?
- If you have nominated or chosen a pharmacy/chemist your prescription will be sent there
Can't get to your usual pharmacy/chemist?
- If you are not able to pick up your prescription from your usual chemist, let the surgery know so they won't send the prescription to the wrong pharmacy
Lost your prescription?
- Lost prescriptions can only be replaced with the Doctor's permission or authorisation. If you have a chosen or nominated pharmacy/chemist, your prescription will be sent there
Need medication not on your prescription?
- Contact the surgery to book an appointment to see a doctor
Private prescriptions are for medicines which are not easily available through the NHS.
Doctors charge patients for writing private prescriptions. Please contact the practice on 01922 423580 for the current fee for a private prescription. Please note that the usual pharmacy charges still apply.
For help with prescription costs or for information about free prescriptions, please visit www.nhsbsa.nhs.uk/help-nhs-prescription-costs