Patient Information

Domestic Abuse Support and Help in a Crisis

Domestic Abuse Support

If you are struggling with your situation at home, speaking to your GP could help! They can refer you to a specialist service to support you.


You can also call Black Country Womens Aid directly for support in Walsall:

  • T: 0121 552 6448 (24 hour line)
  • 07384466181 (Text/WhatsApp)

Available Mon-Fri 9am-9pm.


Help in a Crisis

Suicidal feelings, self harm, panic attacks, flashbacks, hypomania or mania or psychosis (such as paranoia or hearing voices)

Contact our new 24-7 mental health support line which is available for Black Country residents of all ages:

0800 008 6516 or

text message 07860 255281

24 hours a day 7 days a week

Kooth - Online Mental Wellbeing Community 11-26 year olds

Kooth offers free, safe and anonymous online support for young people aged 11-26.


  • Monday – Friday 12pm – 10pm
  • Saturday – Sunday 6pm – 10pm

Visit the website to chat to friendly councsellors, read articles written by young people and join live moderated forums.

Podiatry Self Referral

Do you have a problem with your feet?

If you meet any of the following criteria, you can now refer yourself, without the need to see your GP.

  • Ingrowing toe nail (for removal)
  • Rheumatoid arthritis with foot pain 
  • Diabetes with foot issues (nails/callus/corn)
  • Foot wounds and ulcers
  • Foot pain whilst walking/standing
  • Neurological conditions
  • Leg/foot circulation problem

Contact Podiatry Team on 01922 270380 or for a form

Walsall Talking Therapies Service

Self-referral Guide

This service is for people registered with a Walsall GP surgery

Freephone: 0800 953 0995 or Website:

What is Talking Therapy?

Talking therapy is a type of treatment that involves talking to a therapist about your thoughts and feelings to help manage depression and anxiety symptoms. The purpose of talking treatments is to help you understand your feelings and behaviour better, and to change your behaviour or the way you think about things.

You will be contacted by telephone initially to offer a brief screening assessment of 20-30 minutes.  Your needs/difficulities will be discussed and what type of therapy might be best for you.  Alternative services may also be suggested if they are better suited to your needs.

For therapy to work you need to be committed and motivated to attend all sessions offered.  

For more information visit Website:  or Freephone: 0800 953 0995 

Help in a crisis

If you are worried about the immediate safety of yourself or someone that you know, you should contact the Emergency Services on 999.

For alternative support with low level mental health concerns, you can call Samaritans on 116 123, SANEline on 0300 304 7000, NHS Direct on 111 or the GP surgery.

Forward Carers


Forward Carers is here to help you on:

Forward carers offers a wide range of services for carers living in the West Midlands:

  • Caring at home
  • Respite care
  • Caring for yourself
  • Finding local support groups
  • Money matters & benefits
  • Adaptions and aids in the home
  • Housing & residential care
  • Carer wellbeing programmes from mindfulness to yoga
  • Online Support 
  • Coping with bereavement
  • Or if you just need someone to talk to then they can help


A carer is someone who provides or supervises a substanitial amount of care on a regular basis of a child, relative, partner or neighbour who is unable to manage their own illness, disability, frailty, mental distress or impairment.

Please let the practice know if you are a carer. We can offer you a health check and advice. We will also support you with information and signpost you to other services.

Walsall Residents Funeral Service

This service is available to anyone who has to arrange the funeral for a deceased resident of the Borough, who is to be buried at one of the Borough's cemeteries or cremated at Streetly Crematorium.

The service aims to provide a simple, dignified funeral at a specially agreed fixed price.

In order to provide a dignified funeral service for the residents of the Borough, the council has appointed the long established firm of:

If you are struggling to pay for the cost of a funeral, you may be eligable for help from the government, you need to be getting or making a claim for one of the following benefits:

  • Income Support
  • Income Based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Pension Credit
  • Housing Benefit
  • The disability or severe disability element of Working Tax Credit
  • One of the extra elements of Child Tax Credit
  • Universal Credit

To obtain advice contact your local Benefits Office who can arrange an interview or can send the claim form SF200 assistance with funeral payments.


Planning a Pregnancy

What to do

These are the things to do before pregnancy, make your pregnancy and baby healthier.

These are the things to do before pregnancy make your pregnancy and baby healthier.

For further information visit Tommy's website

Alternatively book an appointment with the practice nurse at Stroud Practice on 01922 423580



Heart Care - The road to recovery

Heart Care is a local charity which provides cardiac rehabilliation and after care to people who have suffered a heart attack, undergone heart surgery or surgical intervention or suffer from other coronary heart conditions.

Through a unique programme of monitored physical excercise and expert advice, patients can return to a normal active life.

Heart care prefers to start patients on any of programmes as soon as possible and for cardiac patients within 6 weeks of their myocardial infarction or coronary artery surgery.

Patients can be referred to Heart Care by their GP, Practice nurse, Hospital consultant, Local hospital or Tertiary centre. Client ages range from 18-93.

Contact details:

Access to NHS Dentistry

Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care.

However, if you need urgent dental care, help is at hand:

Call your dental practice:

They will give you advice over the telephone and make arrangements for you if you need to be seen.

If you don’t have a dentist, find your nearest dentist and call them. You can search for your nearest dentist at:

If you’re deaf, you can:

  • Use the NHS 111 British Sign Language service:
  • Call 18001 111 on a textphone

Dementia Connect

A new personalised dementia support service from Alzheimer's Society.

A free personalised service that connects anyone affected by dementia to the support you need, when you need it. Not just people with dementia but carers, family and friends too.

How Dementia Connect can help you

Dementia affects everyone differently, so support is tailored to your individual needs.  The Dementia Advisers provide direct support as well as signposting to other local services. It is never easy for a patient to tell their story, so they only ever ask you to tell it once.

Support provided can include:

  • Advice on how to cope and live with dementia
  • Tips for making a home dementia friendly
  • Help navigating social services
  • Advice on legal documents and Lasting Power of Attorney
  • Connection to dementia groups within local communities

Phone support

The Dementia Advisers are available on the phone to give the support you need. They will offer you the option of regular calls to keep in touch and help meet changin needs.

Support Line Opening Hours

Monday -Wednesday 9.00am -8.00pm

Thursday - Friday 9.00am-5.00pm

Saturday-Sunday 10.00am-4.00pm

Online Support

Online support is available round the clock through the website. The online community Talking Point offers anyone dealing with dementia the chance to chat with others in a similar situation.   You can read, download and order support materials and search for local dementia services in your area through the dementia directory.

Face to Face Support

The local Dementia Advisers go out and meet people the community to offer further support, practical advice and information, from someone who understands what they're going through. 

Get support today

T: 0333 150 3456








One Walsall Social Prescribing Service

Who is eligible for this service?

Adults ages 18+ with two or more complex/long-term health and/or mental health conditions and an identified need for additonal social support, beyond statutory provision.

Contact details:

One Walsall is an independent charity with a 30 year history of supporting voluntary and communication action in the borough.

Family Hubs

What’s on at our Walsall Family Hubs 

Walsall 4 Locality hubs provide a welcoming space where children, young people ages 0-19 and up to 25 for those young people with additional needs and their can go to get advice and support when they need it, our Family Hubs are in the heart of local communities where services have come together providing one ‘front door’ access to get help and to talk to someone in a safe space about sensitive things that maybe worrying them.

Services who have come together such as Midwives, Health Visitors, School Nurses, Speech & Language, Early Help, Childrens Social Care, DWP Housing and Police.

The 4 family’s hubs are;

  • North Locality Hub, 275 Blakenall Lane, Blakenall, Walsall WS3 1HJ
  • South & Central Locality Hub, Birchills Street, Walsall, WS2 8NG
  • West Locality Hub, Ilmington House, Crescent Road, Wednesbury, WS10 8AE
  • East Locality, 13 Silver Court, Brownhills WS8 6HA

There are a range of free activities for families with children aged 0- 5 years this term such as;

 Saturday Stay and Plays

  • Emotion, Anxiety and SEND Workshop
  • Father’s workshops
  • Dads Stay and Plays
  • First Aid Sessions for families
  • Coffee and chat mornings – to come along and shape our family hub.