You can request an urgent appointment by calling 01922 423580.
We will ask the reason for your request so we can direct you to the most appropriate clinician.
However you choose to contact us we may offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
- By text or email
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
Alternatively consult with the practice online for non urgent matters Contact us online
Patients are requested, where possible, to telephone before 10am if a home visit is required that day.
You may only request a home visit if you are housebound or are too ill to visit the practice. Please note that the doctor may telephone you or call via video link rather than visit you if this is medically appropriate.
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
If you require an interpreter to attend with you please notify the receptionist and she will arrange this for you.
Text Reminder Service
Appointment reminders will be sent via the SMS text reminder service. if you wish to opt out of this service please call 01922 423580.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Additional GP Access Appointments in Walsall
Extra GP appointments available for West One PCN Patients
Patients registered with Stroud Practice Walsall GP can benefit from the Extended GP Access Service.
When can I get an out-of-hours appointment?
Extra GP appointments will be available between:
- 6.30pm – 8.00pm weekdays
- 9.00am – 5.00pm weekends
However, people will only be seen if they have booked an appointment.
How can I book one of these appointments?
Please ring the practice on 01922 423580 to book
The appointments may be at another practice in the PCN so please ask which site you need to attend when booking
When should I use the Hubs?
The extended service is for patients who require a routine or same day GP appointment, but are unable to attend during normal opening hours. However, they are not walk-in centres and you will need to book an appointment- these can be booked up to 7 days in advance.
Please note that both of Walsall’s urgent care centres and its A&E department will still be open as normal for people to use in serious or life threatening emergencies.