Please contact the practice on 01922 423580 to make an appointment.

Alternatively register for Online Services. Ask at reception for details.

Attending your Appointment

Please bring your appointment card to each surgery attendance. Use the arrival screen to sign in for your appointment.

Bring any medication, that you are taking, along to the surgery for doctor or nurse to check.

The practice offers a number of  telephone consultations for advice.  You may be asked by the clinician to attend for a follow-up appointment if appropriate or if an examination is required. 

The GP has asked the receptionist to take details of the reason for the consultation to ensure that it is allocated to the most appropriate clinician. 

Please contact reception on 01922 423580.

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

If you require an interpreter to attend with you please notify the receptionist and she will arrange this for you.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

Please contact the practice on 01922 423580 to cancel your appointment. 

Alternatively ask reception about our SMS text messaging service.  You will receive reminders for booked appointments and you will also be able to cancel the appointment by responding to the message.

Patients are requested, where possible, to telephone before 10am if a home visit is required that day.

We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes. On average four to five patients can be seen in surgery in the time it takes to do a single house call. In addition, the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the surgery.

Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Patients registered with Stroud Practice Walsall GP can benefit from the Extended GP Access Service.

When can I get an out-of-hours appointment?

Extra GP appointments will be available between:

• 6.30pm – 8.00pm weekdays 
• 9.00am – 5.00pm weekends 

However, people will only be seen if they have booked an appointment.

How can I book one of these appointments?

Please ring the practice on 01922 423580 to book

The appointments may be at another practice in the PCN so please ask which site you need to attend when booking 

The extended service is for patients who require a routine or same day GP appointment, but are unable to attend during normal opening hours. However, they are not walk-in centres and you will need to book an appointment- these can be booked up to 7 days in advance.

Please note that both of Walsall’s urgent care centres and its A&E department will still be open as normal for people to use in serious or life threatening emergencies.