• Monday 29 May 2023
• Monday 28 August 2023
• Monday 25 December 2023
• Tuesday 26 December 2023
• Monday 1 January 2024

If you need medical help now use visit https://111.nhs.uk/

Call 111 if you cannot use the online service because you:

• Need help for a child under 5
• have complex provlems caused by an existing medical condition
• need to get end-of-life care

Calls are free from both landlines and mobile phones.

NHS 111 is available 24 hours a day, 7 days a week.

If you have difficulties communicating or hearing, you can:

• call 18001 111 on a textphone
• use the NHS 111 British Sign Language (BSL) interpreter serviceif you’re deaf and want to use the phone service

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Only go to hospital A&E in the event of an accident and emergency.  An emergency is a critical or life-threatening situation such as:

• Unconsciousness
• Suspected broken bones
• Heavy blood loss
• Suspected heart attack
• Deep wounds – such as a stab wound
• Breathing difficulties
• Chest pain
• Head injuries

Call 999 for an ambulance if the patient:

• Has had chest pains for more than 15 mins
• Is not breathing/is having difficulty breathing/is choking
• Is unconscious
• Is bleeding heavily
• Is in severe abdominal pain
• Bleeding from the vagina and could be pregnant
• Is in the final stages of labour
• May have had a stroke, fit or convulsion
• May have taken an overdose
• Has severe burns
• Has suspected head or spinal injuries
• Has had a severe allergic reaction

How can I access an NHS Dentist in an emergency or out of hours?

• If you have a dentist:Contact that practice directly for advice. If the practice is closed an answering machine message will provide details of how to access treatment urgent care.
• If you do not have a dentist:Those who do not have a regular dentist that they routinely visit there is a dedicated urgent dental service in Walsall. The Dental Access Centre will try and see people with dental pain or swelling as soon as possible, normally on the same day and provides urgent dental treatment only.

The Dental Access Centre based at Blakenall Village Centre, Bloxwich WS3 1LZ operates an urgent dental service including the weekend and bank holidays (this includes Christmas day, Boxing day and New Year’s Day). The standard NHS emergency fee of £21.60 applies unless you are entitled to free NHS dental treatment.

Call NHS 111 for more advice and times

Don’t contact your GP, as they won’t be able to offer emergency or out-of-hours dental care.

If you’re in pain while waiting to see a dentist, take painkillers. NHS 111 can also offer other self care advice.

Extra GP appointments available for West One PCN Patients

Patients registered with Stroud Practice Walsall GP can benefit from the Extended GP Access Service.

When can I get an out-of-hours appointment?

Extra GP appointments will be available between:

• 6.30pm – 8.00pm weekdays 
• 9.00am – 5.00pm weekends 

However, people will only be seen if they have booked an appointment.

How can I book one of these appointments?

Please ring the practice on 01922 423580 to book

The appointments may be at another practice in the PCN so please ask which site you need to attend when booking